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Crystalbrook Riley | Hotel in Cairns

| 9.2 (1005 Reviews) |  1 Bathroom
Cairns Central Business District Hotel | Crystalbrook Riley

Hotel in Cairns Central Business District, Cairns

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available once per stay.
Crystalbrook Riley offers 311 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • 2 bathrooms
  • Shampoo
  • Bathrobes
  • Towels
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Desk chair
  • Soundproofing
  • Bulk dispenser for toiletries
  • Water-efficient toilets only
  • Desk
  • Safe
  • Mobile key entry
  • Phone
  • Slippers
  • Water-efficient showers only
  • Energy-saving switches
  • Iron/ironing board
Breakfast
  • 1 restaurant
  • Room service available
  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges and 1 poolside bar
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • Self parking on site (AUD 20.00 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Thin carpet in room
  • Elevator
Activities
  • 24-hour fitness center
  • Billiards/pool table
  • Bike storage
  • Bike parking
  • Outdoor pool
  • Full-service spa
  • Bicycle rentals
Entertainment
  • Netflix
  • First-run movies
  • 55-inch flat-screen TV
  • Digital channels
General
  • Meeting rooms - 6
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable cups only
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable tableware only
Guest Services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Outdoor pool
  • Soundproofed rooms
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Garden
Spa
  • Body treatments
  • Body scrubs
  • Couples treatment room(s)
  • Massages
  • Manicures and pedicures
  • Facials
  • 5 treatment rooms
  • Massage/treatment rooms
  • Body wraps

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability early check-in is available for a fee contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 60.0 per night.
Payment Policy
Fee for full breakfast: approximately aud 42 for adults and aud 21 for children self parking fee: aud 20.00 per day early check-in is available for a fee (subject to availability) rollaway bed fee: aud 60.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted cashless transactions are available this property uses some solar energy; some water is reused through a grey water recycling system safety features at this property include a fire extinguisher and a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Percie Ann
Sep 29, 2026 01:25:00 PM
Review Score:   10
Summary: The entire staff was very friendly and accommodating. We definitely plan to return and stay at this property.
See All Reviews

Room Arrangement

Room Info Facilities
Family Resort
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Resort

General

Square meters - 64, Square feet - 689, Furnished balcony, Rainfall showerhead, Shower only, Free cribs/infant beds, Number of bedrooms - 2, Resort view, Rollaway/extra beds (surcharge), Ping - 19.36, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Urban King
Room Size: 344 square feet m2
1 King Bed
Urban King

General

Square meters - 32, Square feet - 344, City view, Furnished balcony, Private bathroom, Rainfall showerhead, Shower only, Wheelchair accessible, Free cribs/infant beds, Rollaway/extra beds (surcharge), Roll-in shower, Bathroom grab bars, Wheelchair-width doorways, Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Resort Suite
Room Size: 721 square feet m2
2 King Bed and Double Sofa Bed
Resort Suite

General

Square meters - 67, Square feet - 721, Number of living rooms 1, Separate sitting area, Deep soaking bathtub, Furnished balcony, Pool view, Rainfall showerhead, Separate bathtub and shower, Sofa bed, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 20, Dining table, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Resort King
Room Size: 344 square feet m2
1 King Bed
Resort King

General

Square meters - 32, Square feet - 344, Furnished balcony, Pool view, Private bathroom, Rainfall showerhead, Shower only, Free cribs/infant beds, Rollaway/extra beds (surcharge), Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Family Sea
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Sea

General

Square meters - 64, Square feet - 689, Furnished balcony, Rainfall showerhead, Sea view, Shower only, Free cribs/infant beds, Separate bedroom, Number of bedrooms - 2, Rollaway/extra beds (surcharge), Ping - 19, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Panoramic Sea King
Room Size: 323 square feet m2
1 King Bed
Panoramic Sea King

General

Square meters - 30, Square feet - 323, Rainfall showerhead, Sea view, Shower only, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 9.08, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Urban Panoramic King
Room Size: 323 square feet m2
1 King Bed
Urban Panoramic King

General

Square meters - 30, Square feet - 323, City view, Rainfall showerhead, Shower only, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Sea King
Room Size: 344 square feet m2
1 King Bed
Sea King

General

Square meters - 32, Square feet - 344, Bathtub or shower, Deep soaking bathtub, Furnished balcony, Private bathroom, Rainfall showerhead, Sea view, Free cribs/infant beds, Rollaway/extra beds (surcharge), Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Resort Twin
Room Size: 344 square feet m2
2 Twin Beds
Resort Twin

General

Square meters - 32, Square feet - 344, Furnished balcony, Pool view, Private bathroom, Rainfall showerhead, Shower only, Free cribs/infant beds, Rollaway/extra beds (surcharge), Ping - 9.67, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Resort Double Double
Room Size: 344 square feet m2
2 Double Beds
Resort Double Double

General

Square meters - 32, Square feet - 344, Furnished balcony, Rainfall showerhead, Shower only, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Resort view, Ping - 10, Bed count minimum 2, Bed count maximum 2
Urban Twin
Room Size: 344 square feet m2
2 Twin Beds
Urban Twin

General

Square meters - 32, Square feet - 344, City view, Furnished balcony, Private bathroom, Rainfall showerhead, Shower only, Wheelchair accessible, Free cribs/infant beds, Rollaway/extra beds (surcharge), Roll-in shower, Wheelchair-width doorways, Ping - 10, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Urban Suite
Room Size: 721 square feet m2
2 King Bed and Double Sofa Bed
Urban Suite

General

Square meters - 67, Square feet - 721, Number of living rooms 1, Separate sitting area, City view, Deep soaking bathtub, Furnished balcony, Rainfall showerhead, Separate bathtub and shower, Sofa bed, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 20, Dining table, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Family Urban
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Urban

General

Square meters - 64, Square feet - 689, City view, Furnished balcony, Rainfall showerhead, Shower only, Free cribs/infant beds, Number of bedrooms - 2, Rollaway/extra beds (surcharge), Ping - 19.36, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Sea Bath Panoramic King
Room Size: 301 square feet m2
1 King Bed
Sea Bath Panoramic King

General

Square meters - 28, Square feet - 301, Deep soaking bathtub, Rainfall showerhead, Sea view, Separate bathtub and shower, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Accessible bathtub, Ping - 8, Bed count minimum 1, Bed count maximum 1
Sea Suite
Room Size: 743 square feet m2
2 King Bed and Double Sofa Bed
Sea Suite

General

Square meters - 69, Square feet - 743, Number of living rooms 1, Separate sitting area, Deep soaking bathtub, Furnished balcony, Rainfall showerhead, Sea view, Separate bathtub and shower, Sofa bed, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 21, Dining table, Bed count minimum 2, Bed count maximum 2, Extra bed count 2
Riley Suite
Room Size: 904 square feet m2
3 King Beds and Twin Sofa Bed
Riley Suite

General

Square meters - 84, Square feet - 904, Number of living rooms 1, Separate sitting area, Deep soaking bathtub, Furnished balcony, Rainfall showerhead, Sea view, Separate bathtub and shower, Sofa bed, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 2, Ping - 25, Dining table, Bed count minimum 3, Bed count maximum 3, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Crystalbrook Riley has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Crystalbrook Riley starts from $235 per night with includes Internet, Pool, TV, Security/Safety, Bedding/Linens, Spa, Entertainment, Breakfast, Balcony/Terrace, Wellness Facilities, Restaurant, Bar, Kitchen, Air Conditioner, Parking, Wheelchair Accessible, Guest Services, Child Friendly, Laundry, Accessibility, Business Services, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Riley is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Crystalbrook Riley indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.